Purchase conditions

How to place the order?
To place the order, just follow the instructions on our website. Select the items you want and the form of payment and in a few minutes your order will be made.

Purchase conditions

a) Completion of an order at pumpalia.com implies the acceptance by the client of all these legal conditions and other explicit conditions to the legal notice and privacy policy of this website

b) Forms of payment:

  • Bank transfer
    • Paypal
    • Collection in store
    • Virtual TPV

c) Shipments: Shipment will be made through DHL / TNT / MBE / UPS / SEUR / ENVIALIA transport agencies. Once the delivery of the order has been confirmed by the transport provider, the customer will receive his package within the period indicated according to the type of shipment that has been selected.

The shipment of the package will be considered realized at the moment that the carrier has delivered the product to the client. The customer must verify the product once delivered and notify any defect in the transport within a period of less than 24 hours after the reception.

d) Returns: pumpalia.com will not accept returns after 15 calendar days from the date of purchase. The customer will have to pay the shipping costs of the refund.

www.pumpalia.com will not accept returns if the product is not presented in perfect condition.


The period of guarantee of our products is indicated in the Guarantee Law on the sale of consumer goods.

The warranty does not cover: defects caused by wear, improper use or defects caused by aging or climatic factors.

If in doubt, you can call us at +34 972 596 685 or write to us at gestio@pumpalia.com